Customer Service

HP0 (Proctored) Customer Service

  1. Read FAQs: HP0 proctored exam testing process.
  2. If your question has not been addressed, use chat below.

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
If chat is “offline,” click on your region below for telephone numbers and office hours.


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HP2, HP3 & HP5 (Non–Proctored) Customer Service

  1. Read Steps to Purchase Web-Based Exams
  2. Read FAQs: Web-based exam testing process
  3. If your question has not been addressed, use Live Chat below.

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
If chat is “offline,” click on your region below for telephone numbers and office hours.


Last updated 2014-10-18